SpaceOS Tenants · by Amigo Labs
Delete Your Account
Last updated: 5 July 2026
You can request deletion of your SpaceOS Tenants account (developed by Amigo Labs) and its associated personal data at any time. This page explains how to request it, and what is deleted versus retained.
SpaceOS Tenants does not yet have an in-app "Delete Account" button — deletion is
handled as a verified request, described below. This is because your tenancy is
operated through your property owner/manager's SpaceOS account, so some records
connected to your tenancy belong to their operational data, not just yours.
How to Request Deletion
Option 1 — Ask your property owner/manager
- Open the SpaceOS Tenants app and go to Profile.
- Contact your property owner/manager (the one who added you as a tenant) and ask them to remove your tenant record.
- Once removed from the property, email us (details below) to request deletion of your personal login account as well.
Option 2 — Email us directly
- Email info@spaceos.in from your registered email address, or from any address if you only registered with a phone number.
- Use the subject line "SpaceOS Tenants account deletion".
- Include your registered phone number and/or email, and the property/unit you're associated with, so we can verify it's really you.
What Gets Deleted
- Your login account (name, phone/email, session data).
- Your device push-notification token.
- Any documents or ID-proof images you personally uploaded, once no longer needed for an active or disputed tenancy.
What May Be Retained
- Rent, payment and transaction records tied to a property remain part of your property owner's operational records, as they are responsible for their own accounting, tax and audit requirements.
- Visitor/gate logs and complaint records tied to the property, for the same reason.
- The one-way Aadhaar hash used to link your tenancy history across properties (never the Aadhaar number itself) may be retained so that fraud checks and reputation history stay accurate for property owners you've rented from — unless you specifically ask us to fully unlink and erase it, in which case any future tenancy will no longer inherit your prior on-time payment history.
- Information we're required to keep for legal, tax, audit, fraud-prevention or dispute-resolution purposes, limited to what is necessary and handled per our Privacy Policy.
Processing Time
We aim to process verified deletion requests within 30 days, unless a longer period is required by law or due to technical backup cycles.
Contact
For deletion requests or questions, email info@spaceos.in.